Changelly Review
A stated floating-rate fee, little else
of 10
Changelly publishes a 0.25% floating-rate fee and offers a fixed rate protected by a dynamic fee, but its custody, refund policy and operating entity are not stated on the fee page read.
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Floating-rate fee
0.25%
Fixed-rate fee
Dynamic; percentage not stated
Rate options
Fixed and floating
Custody / refunds
Not stated
Entity
Not named
Scores
Each criterion carries equal weight. The overall score is the average of these 5 scores — (7.0 + 8.0 + 3.0 + 2.0 + 2.0) ÷ 5 = 4.4.
Pros
- Floating-rate fee published at 0.25%
- Both fixed and floating rates offered, with the fixed rate giving an exact output amount
- The fixed rate's dynamic fee is described as protecting against volatility
Cons
- The fixed-rate fee is not given as a percentage, only as dynamic
- Custody is not stated on the fetched fee page
- No refund policy is stated on the fetched pages
- The operating entity is not named on the pages read
One published fee
Changelly states a 0.25% fee on floating-rate exchanges, which puts it among the minority in this category that publish a figure at all. The fixed-rate option gives the user the exact amount of crypto they will receive, protected by a dynamic fee that the page describes but does not quantify.
What the fee page does not cover
The page we read does not state whether Changelly holds funds during a swap, does not set out a refund policy, and does not name the operating entity — a linked question about fund storage points elsewhere, and the main FAQ landing rendered as navigation only. For a service quoting rates and moving funds, custody and refunds are core facts, and their absence from the fetched pages holds those scores down.
The review reports the 0.25% figure that could be verified and is explicit about what could not be read on the pages available.
The company behind it
Changelly is one of the older services here — its about page states it launched in April 2015 with support for 30 cryptocurrencies — but it does not name an operating company on that page, and its founding team is not officially listed there either. That a long-running exchange discloses its launch history but not the legal entity behind it is the mixed picture to keep in mind before routing a swap through it.
How it compares
LetsExchange
Non-custodial, but figures are undisclosed
Swapzone
Zero aggregator fee, undisclosed underlying spread
Godex
No-registration swaps, undisclosed spread
ChangeNOW
Detailed refund rules, undisclosed spread
SimpleSwap
Fixed and floating rates, non-custodial by default
SideShift
Fixed and variable rates with a clear refund window
ChangeHero
The one exchanger that names its operator
FixedFloat
The rare exchanger that publishes its fee
Sources
Scored from published primary sources rather than hands-on use. Every figure above comes from one of the pages below, on the date shown. Manufacturers change prices and specifications without notice — if something here no longer matches the source, tell us and we will correct it.
- 1.Changelly — fees FAQ — checked
- 2.Changelly — about page — checked
Frequently asked questions
What does Changelly charge?
A 0.25% fee on floating-rate exchanges. The fixed-rate option uses a dynamic fee that is described but not given as a percentage.
Does Changelly hold my funds during a swap?
Custody is not stated on the fee page we read on 24 July 2026; a linked question points elsewhere, and the main FAQ landing rendered as navigation only.
Nothing here is financial advice. Editorial policy · How we score · How we're funded.