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Changelly Review

A stated floating-rate fee, little else

of 10

Changelly publishes a 0.25% floating-rate fee and offers a fixed rate protected by a dynamic fee, but its custody, refund policy and operating entity are not stated on the fee page read.

No money changes hands. This is a non-commercial project: no advertising, no sponsored placements, and no affiliate or referral links. Links to the services below earn us nothing. Every overall score is the plain average of the criteria shown on the page, so you can check the arithmetic yourself — see our rating methodology and how the site is funded.

Floating-rate fee

0.25%

Fixed-rate fee

Dynamic; percentage not stated

Rate options

Fixed and floating

Custody / refunds

Not stated

Entity

Not named

Scores

Fee transparency
7.0
Rate options
8.0
Custody & KYC
3.0
Refund policy
2.0
Entity transparency
2.0

Each criterion carries equal weight. The overall score is the average of these 5 scores — (7.0 + 8.0 + 3.0 + 2.0 + 2.0) ÷ 5 = 4.4.

Pros

  • Floating-rate fee published at 0.25%
  • Both fixed and floating rates offered, with the fixed rate giving an exact output amount
  • The fixed rate's dynamic fee is described as protecting against volatility

Cons

  • The fixed-rate fee is not given as a percentage, only as dynamic
  • Custody is not stated on the fetched fee page
  • No refund policy is stated on the fetched pages
  • The operating entity is not named on the pages read

One published fee

Changelly states a 0.25% fee on floating-rate exchanges, which puts it among the minority in this category that publish a figure at all. The fixed-rate option gives the user the exact amount of crypto they will receive, protected by a dynamic fee that the page describes but does not quantify.

What the fee page does not cover

The page we read does not state whether Changelly holds funds during a swap, does not set out a refund policy, and does not name the operating entity — a linked question about fund storage points elsewhere, and the main FAQ landing rendered as navigation only. For a service quoting rates and moving funds, custody and refunds are core facts, and their absence from the fetched pages holds those scores down.

The review reports the 0.25% figure that could be verified and is explicit about what could not be read on the pages available.

The company behind it

Changelly is one of the older services here — its about page states it launched in April 2015 with support for 30 cryptocurrencies — but it does not name an operating company on that page, and its founding team is not officially listed there either. That a long-running exchange discloses its launch history but not the legal entity behind it is the mixed picture to keep in mind before routing a swap through it.

How it compares

Sources

Scored from published primary sources rather than hands-on use. Every figure above comes from one of the pages below, on the date shown. Manufacturers change prices and specifications without notice — if something here no longer matches the source, tell us and we will correct it.

  1. 1.Changelly — fees FAQ — checked
  2. 2.Changelly — about page — checked

Frequently asked questions

What does Changelly charge?

A 0.25% fee on floating-rate exchanges. The fixed-rate option uses a dynamic fee that is described but not given as a percentage.

Does Changelly hold my funds during a swap?

Custody is not stated on the fee page we read on 24 July 2026; a linked question points elsewhere, and the main FAQ landing rendered as navigation only.

Nothing here is financial advice. Editorial policy · How we score · How we're funded.